Last updated: June 2026
1. Who we are
LC Medical Care is a medical practice based in Galway, Ireland. For privacy and data protection queries, you can contact us at info@lcmedicalcare.ie.
Address: 2nd Floor, The Halls, Quay Street, Galway, H91 CFW6.
2. Information we collect
When you use our forms, we may collect information such as your name, email address, phone number, PPS number, preferred language, requested service, administrative message, preferred consultation day and appointment-related information.
We may also record technical information such as IP address, browser/user agent, page visited, consent timestamp and privacy version accepted. This helps us protect the website, keep records of requests and improve the service.
3. Why we use your information
We use personal information to manage patient registration requests, contact you about next steps, arrange appointment availability, assign appointment times, respond to messages, manage clinic administration and maintain website security.
We do not sell personal data.
4. Health information and sensitive data
Some information submitted through a healthcare website may be considered health-related or special category personal data. We process this type of information only where necessary for the purpose for which it was provided and with appropriate safeguards.
Please do not use website forms for medical emergencies. If you require urgent medical help, contact the appropriate emergency services.
5. Legal bases
Depending on the context, we may process personal data because it is necessary to respond to your request, to take steps before providing a service, to meet legal or professional obligations, to support legitimate clinic administration and security, or because you have provided consent where required.
Where explicit consent is requested on a form, the consent record may include the date/time, IP address and privacy version accepted.
6. Sharing of information
Your information may be accessed by authorised members of the LC Medical Care team and by trusted service providers that help us operate the website, hosting, email and administrative systems.
We only share information where necessary and appropriate for the purposes described in this policy or where required by law.
7. Retention
We keep personal information only for as long as necessary for clinic administration, patient registration, appointment management, legal, professional and record-keeping requirements.
Where information is no longer needed, it should be deleted or anonymised according to the clinic’s retention procedures.
8. Your rights
Subject to applicable law, you may have rights to access your personal data, request correction, request deletion, restrict processing, object to processing, request portability and withdraw consent where processing is based on consent.
To exercise these rights, contact info@lcmedicalcare.ie. You also have the right to contact the Irish Data Protection Commission.
9. Cookies and website technologies
This website may use essential cookies or local storage for functions such as language preference, dark mode, session security and visit statistics.
If non-essential analytics, advertising or tracking technologies are added later, the website should request appropriate cookie consent before using them.
10. Changes to this policy
We may update this policy from time to time. The most recent version will be published on this page.