Contact Details & Support
Email Support
We aim to respond to all administrative inquiries within 24 hours.
Phone Intake
Support Hours
Monday to Friday: 8:00 AM – 18:00 PM
Saturday: 10:00 AM – 14:00 PM
Contact Us
Get in Touch
Have a question about our bilingual medical services, online bookings, or patient registration? Our support team is here to help.
Clinic Location & Status
Opening this autumnOur next in-person consultation in August
Hazelwood, Parkmore rd, Castlegar. H91 C6KF
⚠️ Current operating status
Consultations are primarily conducted via videocall, with in‑person 1:1 appointments arranged only when the doctor considers them clinically necessary. We are not accepting walk‑ins at this time. Due to limited access to the facilities during this initial phase, all visits must be scheduled in advance to ensure every patient receives the highest standard of care.
Send us a message
Use this form for administrative questions, registration assistance or technical support related to online booking.
⚠️ Important Medical Notice
This contact channel is strictly for administrative questions, registration assistance, and general inquiries. Our staff cannot provide medical advice or triage symptoms via this form. If you are experiencing a medical emergency, such as symptoms of a heart attack, stroke, severe acute pain, or sudden severe illness, please call 999 or 112 immediately, or proceed to the nearest hospital Emergency Department.